Proudly Serving O’Fallon & Southern Illinois

Privacy Policy

Effective Date: June 29, 2026

At Clean Exteriors LLC, your privacy is important to us. We are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, request a quote, schedule services, or communicate with us regarding our exterior cleaning services, including pressure washing, house washing, roof washing, gutter cleaning, window cleaning, Christmas light installation, gutter guard installation, and commercial exterior cleaning services.

Information We Collect

When you use our website or contact us, we may collect the following information:

* Your name
* Phone number
* Email address
* Property address
* Information about the services you request
* Details you provide when requesting a quote or contacting us
* SMS and email communication preferences
* Information collected through SMS opt-in forms
* Technical information such as:

* IP address
* Browser type
* Device information
* Pages visited
* Date and time of access
* Cookies and similar tracking technologies

 How We Use Your Information

We use your information to:

* Provide estimates and exterior cleaning services
* Schedule appointments and communicate about your project
* Respond to inquiries and customer support requests
* Send appointment reminders and service updates
* Process payments and maintain customer records
* Improve our website and customer experience
* Send promotional offers and seasonal specials only when you have opted in
* Comply with legal obligations

We do not sell, rent, or share your personal information with third-party affiliates, marketers, or unrelated companies.

SMS Communication and Consent

By opting in to receive text messages from Clean Exteriors LLC, you agree to receive SMS messages including:

* Appointment reminders
* Estimate confirmations
* Service updates
* Customer support communications
* Promotional offers (only if you have opted in)

Message frequency varies based on your interaction with us.

Message and data rates may apply.

You may opt out at any time by replying STOP.

For assistance, reply HELP.

Data Security

We implement reasonable administrative, technical, and physical safeguards designed to protect your personal information.

While we strive to protect your information, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Information sharing with subcontractors solely for support services, such as customer service, scheduling, or operational assistance, is permitted.

Cookies and Tracking Technologies

We use cookies and similar technologies to:

* Improve website performance
* Remember user preferences
* Analyze website traffic
* Enhance user experience

You may disable cookies through your browser settings; however, certain website features may not function properly.

Third-Party Services

Our website may use trusted third-party providers for services such as:

* Website hosting
* Analytics
* Scheduling
* Payment processing
* Customer communication

These providers only receive the information necessary to perform their services.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

Any changes will be posted on this page with an updated Effective Date.

Contact Us

If you have questions about this Privacy Policy, please contact us:

Clean Exteriors LLC

Phone: (618) 509-3772

Email: jake@cleanexteriors618.com

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